PROBLEM:The major problem faced by the credit card industry is attrition problem. The constant attrition of its employees affects the performance of the company. The company spends lot of money in recruiting and training of employees. So the constant attrition of its employees results in major loss to the company annually. This results in an endless cycle of recruiting, training and resignation. No matter what strategy the companies put in place the amount of resignation tends to be same. The companies are forced to shell out huge amount of money to train the new recruits.
SOLUTION:
The companies were looking for a training method which would cut the cost at the same time improve the training process and reduce the human resources used for training. So the decided to use an online platform for training its employees. Courseeplus offers a cloud based social learning platform to companies so they could use it to train their new recruits.
OUTCOME:
The cost of training of the new recruits was greatly reduced due to courseeplus and the training method has been hugely modified. The recruits were trained online and once the trainer uploads the training content online the content was available to all the recruits to train at any time. So it’s a one-time process. Once the training contents are uploaded, it needn’t to be changed. This reduced training time and cost. Thus courseeplus helped the problem of training new recruits.
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